UTILITY CONNECTION HUB
Whether you're buying or selling, transferring utilities is one of the final (and most important) steps before closing. This page is designed to make that process simple. Below, you’ll find direct contact information, links, and setup instructions for city services, power, gas, and internet providers throughout Southeast Idaho. Our goal is to give you a clear starting point so you can coordinate service without stress or last-minute surprises.
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TIPS FOR SELLERS
In Idaho, we strongly recommend scheduling utility transfers effective the day of closing, but not terminating service until 2–3 business days after closing. Here’s why: In many Idaho counties, recording does not occur until the next business day — and if closing happens on a Friday, recording may not occur until Monday or Tuesday.
Until the deed records, the seller remains legally responsible for the property. During our winter months, extended periods without heat or water can quickly lead to frozen pipes or other costly damage.
Allowing a short overlap in utility service helps protect the home in case of unexpected recording delays.The cost of carry over services are always worthwhile.
FINAL THOUGHTS
When in doubt, a small buffer window provides peace of mind and protects both parties during the transition.
UTILITY SERVICES BY AREA
Idaho Falls
Idaho Falls City Utilities – Electric, Water, Sewer, Garbage
Idaho Falls City Utility Office
308 Constitution Way
Idaho Falls, ID 83402
Online Account Portal: https://portal.idahofallsidaho.gov/css/
• Can be completed online or in person
• Photo ID required
• Lease agreement or recorded warranty deed required
• Service requests should be submitted 1-2 business days prior to closing.
• No standard connection fee if during business hours
• After-hours reconnect may incur additional charges
Electric & Fiber Administration
Same physical location as Utility Office
Website: https://www.ifpower.org
• Submit Start/Stop/Move request online
• ID + closing documents required
• Coordinate service start date with closing
Municipal Fiber Network (Internet Infrastructure)
Website: https://www.idahofallsfiber.com
• City owns fiber network
• Residents must select participating ISP provider
• Availability determined by address
Ammon City Utility Office
2135 S Ammon Rd
Ammon, ID 83406
Website: https://cityofammon.us/sign-up-for-utilities/
• Application online or in person
• Property owner must be on recorded deed
• Lease required for tenants
• Deposit may be required depending on account history
• Contact office for current rates
Pocatello Utility Billing Office
911 N 7th Ave
Pocatello, ID 83201
Website: https://pocatello.gov/659/Utility-Service
Online Portal: https://pocatello.gov/356/Customer-Portal-Bill-Pay
• Complete application (online or in person)
• Lease or recorded warranty deed required
• Government-issued ID required
• $150 deposit for residential accounts
Electric Service – Pocatello, Chubbuck,
Customer Service: (800) 488-6151
• Online Move Service request available
• ID and address required
• No deposit in most standard residential transfers (may vary by credit history)
Phone: (800) 548-3679
Website: https://www.intgas.com/customer-service/start-stop-or-transfer-service/
• Call or use online request form
• Address and move date required
• May require identity verification
• Deposit may apply based on credit
• Service activation fee possible (confirm when scheduling)
Electric Service – Pocatello, Chubbuck,
Website: https://www.idahopower.com
Starting / Stopping Service:
• Online Move Service request available
• ID and address required
• No deposit in most standard residential transfers (may vary by credit history)
Blackfoot Utility Billing Office
157 N Broadway
Blackfoot, ID 83221
Electric Service – Pocatello, Chubbuck,
Website: https://www.idahopower.com
Starting / Stopping Service:
• Online Move Service request available
• ID and address required
• No deposit in most standard residential transfers (may vary by credit history)
Website: https://www.cityofblackfoot.org/170/Utility-Billing
• In person preferred
• Photo ID required
• Lease or Warranty Deed required
• $150 deposit required for new accounts
Search Home Internet Solutions
By clicking the link below, you can search available home internet providers specific to your new address. You’ll be directed to a trusted comparison site where you’ll simply enter your property address to view all service options available in that area. From there, you can easily compare providers, internet speeds, pricing, contract terms, and installation options — allowing you to choose the solution that best fits your household’s needs before move-in day.
SEARCH AVAILABLE HOME INTERNET SOLUTIONS FOR YOUR NEW HOME